Customer Reviews
- TPBest auto insurance purchasing experience I've ever had. Knowledgeable agents...Tyler P., Cookeville, Tennessee
“Best auto insurance purchasing experience I’ve ever had. Knowledgeable agents really helped me find the perfect policy for my needs. Highly recommended.”
- CSGreat place of business. I have had my insurance here for over ten years and...City S., Cookeville, Tennessee
“Great place of business. I have had my insurance here for over ten years and the staff goes above and beyond to take care of me. I normally deal with Lee and he is always superb. The whole staff does a great job.”
- 5 stars!Anonymous, Cookeville, Tennessee
- Five Stars!Anonymous, Sparta, Tennessee
- Five Stars!Anonymous, Sparta, Tennessee
- Five stars.Anonymous, Sparta, TN
- Five stars.Anonymous, Sparta, TN
- Excellent service from hometown guy!Anonymous, Sparta, TN
“Excellent service from hometown guy! Great to have him as part of our local business community.”
- What a great guy to do business with. Totally recommend you to give Jim a call.Anonymous, Sparta, TN
- I will continue my business there for years to come...Anonymous, Sparta, TN
“Jim has always been fantastic about my coming in when needed and getting the best coverage for great prices. I just had a roofing claim with Erie and they covered all of it minus the deductible in a prompt manner. It was a great experience from the insurance adjusters professionalism (who is not part of Erie) to the local office calling me to keep me updated on my claim. Thank you Jim. I have enjoyed the beautiful office, the chats, and doing business with car, house, rental house, and him checking on another insurance for sufficient coverage for an event when his office does not have the type of insurance I needed. I will continue my business there for years to come as long as he is there and rates are way lower than others with just as great of coverage!”
- HHilary, Cookeville, Tennessee
- Drew R., Cookeville, Tennessee
“JP Holmes works on commercial lines insurance, and somehow manages to make policies, coverages, and all the fine print actually make sense – That alone deserves five stars!
I think what sets this agency apart is how much they genuinely care. They don’t rush you, don’t talk over you, and definitely don’t try to sell you something you don’t need. They asks the right questions, listen, and then build coverage that actually fits your business instead of forcing you into a one-size-fits-all plan.
Also worth noting: this agency is incredibly responsive. I’m pretty sure they answers emails faster than I can finish my coffee, which in the insurance world feels like a superpower.
If you’re a business owner and want an agency who’s knowledgeable, honest, and enjoyable to work with (yes, I said enjoyable and insurance in the same sentence), Gary Maxwell Insurance agency and JP is your guy. Gary Maxwell Insurance is lucky to have him—and honestly, so are their clients.”
- JTJames T., Cookeville, Tennessee
“Called to get auto and home insurance quotes. Spoke with Heather and she was very helpful. She answered all my questions and provided me with quotes that are making me really think about switching insurance agencies. Extremely nice and very professional. Thank you Heather.”
- SDSharon D., Cookeville, Tennessee
“Heather made the process of acquiring my own insurance policy after not doing so for 24 years so easy. She was knowledgeable on my needs and wants and delivered with a kindness I wasn’t expecting. Highly recommend Heather for all your insurance needs!”
- Thomas M., Cookeville, Tennessee











